Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your gift card/store credit for the full amount including shipping will be issued via email.
If you’ve done all of this and you still have not received your gift card/store credit yet, please contact us at firstname.lastname@example.org.
Any sale items discounted 25% or less may be returned for a store credit. Any sale items discounted more than 25% (for example clearance items) and/or items in the sale section may not be returned for store credit or exchanged. This includes the use of sale codes over 25% discount.
If you need to exchange your purchase, send us an email at email@example.com and send your item to: 620 Haiku Rd. Haiku Hawaii US 96708.
To return your product, you should mail your product to: 620 Haiku Rd. Haiku Hawaii US 96708